Privacy policy
Last Updated: June 2026
At RANDER MISTRAL, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or making a purchase.
Information We Collect
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect information such as:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order details and purchase history
- Information you provide when contacting customer support
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Prevent fraud and maintain website security
- Send promotional communications, special offers, and product updates (if you choose to receive them)
Cookies
Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and enhance your shopping experience.
You may choose to disable cookies through your browser settings; however, some website features may not function properly as a result.
Sharing Your Information
RANDER MISTRAL does not sell your personal information.
We may share your information with trusted third-party service providers when necessary to operate our business, including:
- Payment processors
- Shipping and fulfillment partners
- Website hosting providers
- Analytics and marketing platforms
These partners are only permitted to use your information for the services they provide on our behalf.
Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or misuse.
While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the information below.
Third-Party Services
Our website may contain links to third-party websites or services. RANDER MISTRAL is not responsible for the privacy practices or content of those external websites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page.